04-25-2012, 06:46 AM
Well a quick update from a week or so ago, after informing the TSA and him witnessing the strange behavior of the sims on the exam, he opened up a ticket with pearsonvue, I opened up a ticket with pearsonvue and cisco.
Cisco spent about 9 days investigating my case and then......
To my surprise, cisco apologized and gave me a voucher to retake the exam.
It is scheduled for the 4th, I wanted to take it this week but my wife just gave birth so I have my Cisco Press ICND books here and I'm just hitting the chapter reviews.. but I feel very confident. This will be my 3rd CCNA recert. lol, I'll update my score after I take the exam.
A bit of advice.. if you experience any weirdness during your exam, (mouse respones, system freezes) stop what you are doing and report it right away to the TSA. As much money as we pay for these exams, they should be flawless without the added stress of system malfunctions, it just causes added anxiety and a possible missed question that you knew you had right.
Cisco spent about 9 days investigating my case and then......
To my surprise, cisco apologized and gave me a voucher to retake the exam.
It is scheduled for the 4th, I wanted to take it this week but my wife just gave birth so I have my Cisco Press ICND books here and I'm just hitting the chapter reviews.. but I feel very confident. This will be my 3rd CCNA recert. lol, I'll update my score after I take the exam.
A bit of advice.. if you experience any weirdness during your exam, (mouse respones, system freezes) stop what you are doing and report it right away to the TSA. As much money as we pay for these exams, they should be flawless without the added stress of system malfunctions, it just causes added anxiety and a possible missed question that you knew you had right.